Ordering

Orders can be placed directly through the Febron website.

Payment Methods

We accept Visa, Mastercard, Discover, and American Express.

Shipping Policy

Same Day Shipping

Orders received before the daily shipping cutoff are typically shipped the same business day.

International Shipping

International customers may be responsible for customs duties, taxes, or import fees required by their country.

If an order is refused or returned due to failed delivery attempts, original shipping costs may be deducted from any approved refund.

Holiday Shipping Notice

Orders are not shipped on major U.S. holidays. Delivery times may vary depending on the shipping carrier.

30 Day Satisfaction Guarantee

All Febron products including hair fibers, brushes, shampoo, and conditioner are covered by the same 30 day risk free guarantee.

Eligibility for Refunds

• Refund requests must be submitted within 30 days of delivery.
• The guarantee applies to first time purchases of each product.
• One opened unit per product may qualify for a refund.
• Additional units must be unopened and returned if a refund is requested.

Products Covered

All Febron products including hair fibers, brushes, shampoo, and conditioner follow this same return policy.

Free Sample Exception

Free sample trials are not eligible for refunds because customers only pay the shipping cost. Shipping charges are non refundable.

Returns

If a return is required, our support team will provide return instructions. Customers are responsible for return shipping costs unless otherwise stated. Original shipping charges are non refundable.

Refund Processing

Approved refunds are typically processed within 5 business days and issued to the original payment method.

Abuse Protection

Febron reserves the right to limit or deny refunds in cases of excessive refund requests, abuse of the guarantee, or suspected fraudulent activity.

Privacy Policy

Your use of this website is also governed by our Privacy Policy which explains how we collect, use, and protect personal information.

Site Use and Content

All content on this website including images, text, graphics, product descriptions, and design elements is the property of Febron and is protected by intellectual property laws.

Site Security

Unauthorized access, misuse of the website, or attempts to interfere with site functionality are strictly prohibited.

Disclaimer and Limitation of Liability

The website and all products are provided as is without warranties of any kind except where required by law. Febron is not liable for indirect or consequential damages arising from use of the site or products.

Governing Law

These terms are governed by the laws of the State of California.