You may order by visiting www.Febron.com using one of three methods: online, telephone, or mail using a Cashier’s check or money order. Our office hours are 9:00 a.m. – 5:00 p.m. Mon.-Thurs. PST.
We accept VISA, MasterCard, Discover, American Express, and Money Order/ Cashier’s Check ( NO Personal Checks)
Payment by Money Order/ Cashier’s Check
You must call and place order via phone . Once items have been selected a Electronic Invoice will be send via email.
Once payment arrives we will notify you via phone or email.
You can mail payment check along with your order # / Invoice. to the address above.
Febron Sales Dept.
4822 Vineland ave apt -A
North Hollywood, CA 91601
Same Day Shipping
Our policy is to ship all orders received before 3:00PM PST on the same day the order is placed. In many cases orders placed as late as 4:00PM PST can be shipped the same day.
International Shipping Policies
To insure that our customers get their orders in a timely fashion, we ship all International orders via UPS Worldwide Standard Service. We make every effort to keep shipping costs reasonable, and we do not profit from our shipping rates.
Please be aware that the shipping charges applied to your order DO NOT include any brokerage fees, customs duties or taxes. Any additional customs fees that may or may not be applied to your order are done so at the discretion of your local customs department. Please contact them with any specific issues.
Be aware that if you refuse delivery on an order, we will be glad to issue you a refund. However, You will still be responsible for the original shipping costs, any customs duties or taxes, and the cost of returning the package to us. These costs will be subtracted from your merchandise refund.
All returns require prior authorization. Returns must be authorized by FEBRON Customer Service Representative within 30 days of date received by the customer. All product (s) must be returned before the 30 days of your purchased to our returned department.
We do not accept returns in the following reasons:
A) Brushes that have been used/Shampoo/Conditioner are not refundable
B) Items without the original case or package
C) Items, which has been adjusted or cleaned by customer.
D) Item that has been soiled or damaged by the Customer.
- Contact Customer Service for Return instructions via email
- All return products are subject to a 27% restocking fees
- All returned goods must have Return Authorization Number
- All returned goods must be shipped at customers cost.
*NO RETURNS ON THE FREE SAMPLES NOR MONEY BACK FOR SHIPPING COST
*WHENEVER BUYING THE FULL 30GM PREMIUM FIBERS YOU CAN’T GET THE FREE SAMPLE WITH IT..!!
Holidays/ Hair Expo
We will accept online orders, but are not open for business of certain holidays/ Special Hair Expo held by Hair Conventions
We will not ship orders on the following holidays:
Memorial Day, Labor Day, July 4th, Martin Luther King Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, the day after Christmas, New Year’s Day, And other special days.
Please allow extra time for delivery if you place an order on or around one of these dates. All packages are not scheduled for delivery on time or may delay longer.
Site Use and Content
Limited License to use site. All materials on this site-including, for example, all of the images, photographs, illustrations, text, product descriptions, formats, logos, designs, icons, programs, and video or audio clips (collectively, the “Contents”) – are intended solely for personal, non-commercial use. Febron retains all rights to copyrighted materials, trademarks, brand names, product formulas, logos, labels and packaging available and displayed on the site.
You are granted a limited, non-exclusive and revocable license to access and make personal use of this Site. This license does not include any resale or commercial use of the Site or Contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or Contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Febron. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ours or our affiliates without our express written consent. You may not use any meta tags, meta names or any other utilizing the name or trademarks of Febron or our affiliates without the express written consent of Febron. Any unauthorized, improper and/or illegal use of the Site or any Contents will result in the termination of your license to use the Site.
All Content appearing on the Site, including the site design, graphics, logos, icons, photographs, images, and audio and video clips, as well as the selection, assembly and arrangement thereof, and all software are the property of Febron and are protected by U.S. and international copyright laws. All other copyrighted materials are the property of their respective owners. The Content on the Site may be used by you as an educational or information resource. Any other use, including downloading, uploading, copying, reproducing, modifying, distributing, transmitting, republishing, displaying, creating derivative works of, or performance of the Content is strictly prohibited. You may not provide links to images or text on our Site for commercial purposes without our express written consent. Upon request that you remove any link to the Site, you must immediately remove such link. If you wish to obtain permission to reprint or reproduce any materials appearing on our Site, or use a link to our Site for commercial purposes, you may contact us at info@Febron.com. We reserve the right, in our sole discretion, to condition or refuse to consent to the use of any or all of the Content at any time and in any manner. All rights not expressly granted herein are reserved. Trademarks. Unless otherwise specified, Febron logo, all product names, slogans and other logos are trademarks, or trade names (“Marks”) of Febron and/or Febron, Inc. All other Marks are the property of their respective owners. The use of any of our Marks without our express written consent is strictly prohibited. Your access to this web site should not be construed as granting, by implication, estopppel or otherwise, any license or right to use any Marks appearing on the web site without the prior written consent of Febron or the third party that owns the Mark. Product Descriptions. Febron attempts to provide accurate and updated information with respect to the Febron products described on the Site, however, we make no guarantee that the product descriptions and information on the Site are complete, accurate, timely or free from error. Medical Information. The Site contains information about the Febron products, and various hair and skin conditions. However, this information is meant for informational purposes only and is not meant to act as a substitute for advice provided by a physician or other qualified healthcare professional. Such content does not cover all possible uses, precautions, side effects and interactions, and should not be construed to indicate that any product is safe for you. Proper treatment of any condition depends on a variety of personal health factors, and can best be assessed by a physician. Third Party Websites and Links. We may provide links to external, third party websites on the Site. Such links are provided merely as a convenience to you and do not in any way constitute or imply our endorsement, or recommendation of the third party, its information, products or services. Similarly, this Site may be accessible from third party links over which we have no control. Access to or from such websites are strictly at your own risk and subject to the terms of those websites. We recommend that you review the terms and policies applicable to those websites prior to your use. We make no warranties or representations of any kind as to the accuracy or completeness of any information contained in such websites and shall have no liability for any damages or injuries of any kind arising from such content or information. We reserve the right to add, change or remove any link at any time.
User Information and Content
Site Security and Prohibited Actions
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (1) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming” or “crashing;” (4) sending unsolicited email, including promotions and/or advertising of products or services; or (5) forging any TCP/IP packet header or any part of the header information in any email. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from us on this Site and other than generally available third party web browsers (e.g., Netscape Navigator or Microsoft Explorer).
Disclaimer of Warranties and Limitation of Liability
NEITHER FEBRON NOR ITS AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS MAKES ANY WARRANTY OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY THAT CONTENT OR INFORMATION ON THE SITE IS ACCURATE OR RELIABLE, AS TO THE QUALITY OF ANY PRODUCTS DESCRIBED ON THE SITE, OR THAT THE SITE WILL BE ERROR FREE OR UNINTERRUPTED. ALL INFORMATION PROVIDED ON THIS WEB SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. ALL MEDICAL CONTENT PROVIDED IN ANY AREA OF THIS SITE, IS FOR EDUCATIONAL PURPOSES ONLY. IT IS NOT INTENDED, AND SHOULD NOT BE USED, AS A SUBSTITUTE FOR THE DIAGNOSIS, TREATMENT AND ADVICE OF A PHYSICIAN. IT DOES NOT COVER ALL POSSIBLE USES, PRECAUTIONS, SIDE EFFECTS AND INTERACTIONS. IT MAY NOT CONTAIN ALL INFORMATION THAT IS APPLICABLE TO YOUR PERSONAL CIRCUMSTANCES. YOU ACKNOWLEDGE BY YOUR USE OF THIS SITE THAT FEBRON AND ITS AFFILIATES AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE, DAMAGE OR LOSS RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE INFORMATION, SERVICES, OR OTHER MATERIAL ON THIS SITE. YOUR USE OF THIS SITE IS SUBJECT TO THE ADDITIONAL DISCLAIMERS AND CAVEATS THAT MAY APPEAR THROUGHOUT THE SITE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FEBRON, OR ANY OF ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS, BE LIABLE TO ANY PERSON FOR ANY GENERAL, DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENTED, LOSS OF PROFITS OR REVENUES OR COSTS OF REPLACEMENT GOODS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, TORT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR WEB SITE OR ANY HYPERLINKED SITE, EVEN IF FEBRON HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, IN SUCH STATES OUR LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
- The material on the site is made available with the understanding that you are not engaged in providing professional advice.
- Before relying on material on the site users should independently verify the accuracy, completeness and relevance for their purposes and obtain any appropriate professional advice.
- The material may include opinions, recommendations or other content from third parties that do not necessarily reflect your views.
- Links to other Web sites are included for the user’s convenience and do not constitute an endorsement of the material on those sites, or any associated product or service.
- The listing of a person or company in any part of your site in no way implies any form of endorsement by you of products or services provided by that person or company.
Effective as of 11/ 2014